About Me
In my previous role as a Sr. Product Support Specialist at AppLovin, I effectively bridged the gap between player escalations and development teams. I ensured issues were resolved promptly while improving customer satisfaction and key performance indicators (KPIs). I am a proactive team player, readily stepping up to support my colleagues. This experience has honed my ability to take on diverse responsibilities and consistently deliver results.
"I'm proud of my ability to transform player feedback into actionable insights, streamline processes, and create reports that inform product improvements. My experience includes developing KPIs and generating company-wide reports to ensure alignment across teams. I prioritize delivering clarity and value to an Orniation. Whether it's translating technical concepts for non-technical audiences or taking on tasks that streamline communication and free up development teams, I'm here to help!
I'm excited by the opportunity to contribute my skills and experience to a new company. I'd love to chat further – you can reach me through the Contact Me tab.